This Privacy Policy explains how Upravljanje spletnih portalov, Tomaž Mraz s.p. (“we”, “us”, “our”) collects, uses, and shares personal data when you use unforgettableradio.co.uk and any related pages or services (the “Service”). It also explains your choices and rights.
By using the Service, you agree to the processing described in this Privacy Policy. Where we rely on consent (for example, for non-essential cookies and marketing), you can withdraw your consent at any time.
1) Who is responsible for your data (Controller)
Controller: Upravljanje spletnih portalov, Tomaž Mraz s.p.
Registered address: Ulica talcev 3, 3310 Žalec, Slovenia
Email: support@unforgettableradio.co.uk
We do not have a Data Protection Officer (DPO). If you have questions or want to exercise your rights, email us at support@unforgettableradio.co.uk.
2) What personal data we collect
A) Data you provide
- Support enquiries (contact form/email): name (if provided), email address, and message content.
- Newsletter sign-up: email address (and any preferences you choose to provide).
- Station submissions/corrections (if available): information you submit about a station (and your contact details if you include them).
B) Directory and listening-related data (where applicable)
Unforgettable Radio is a radio station directory. We may process limited information related to how the directory works, such as:
- Favourites or preferences (if the feature exists): stations you save, preferences you select, and related settings (which may be stored in cookies/local storage or on our servers, depending on the feature).
C) Technical data and logs
- Server logs and security data: IP address, device/browser information, pages accessed, time and date of access, referrer/URL, and similar diagnostic/security data.
D) Cookies, pixels, and similar technologies
We use cookies and similar technologies (including pixels/tags) for:
- essential site functionality,
- analytics,
- advertising and remarketing,
- embedded third-party content (e.g., radio players/streams and social platforms).
Details are in Section 5.
3) If you don’t provide data
- You can use much of the Service without providing your name or email address.
- If you don’t provide an email address, you cannot receive newsletters or contact support through the form.
- If you refuse non-essential cookies, you can still use the Service, but analytics, personalised ads/remarketing, and some embedded content features may be limited.
4) How we use your data
We use personal data to:
- Provide the Service (operate the directory, display station pages, and enable listening via links/players where available).
- Maintain and improve listings (for example, handling station submissions/corrections, fixing broken links, and improving categorisation).
- Provide support (respond to enquiries and troubleshoot issues).
- Keep the Service secure (detect abuse, prevent fraud, protect systems, maintain logs).
- Measure and improve performance (analytics, error monitoring, aggregated reporting).
- Advertising and monetisation (Google ads, Meta pixel, remarketing, affiliate tracking where applicable).
- Send newsletters (including occasional promotional content if you have opted in).
- Comply with legal obligations and enforce our terms.
5) Cookies, advertising, analytics, and embedded content
5.1 Cookie choices
We use a cookie banner and settings tool to let you:
- accept or reject non-essential cookies,
- choose categories (where available),
- change your choices later at any time via Cookie Settings.
Non-essential cookies (including advertising and remarketing) should not be set unless you consent.
5.2 Categories we use
Strictly necessary cookies
Required for core site operation and security (e.g., load balancing, basic preferences, fraud prevention). These do not require consent.
Analytics cookies (Google Analytics)
Help us understand how visitors use the site (e.g., pages visited, approximate location, device type). We use this to improve performance and content.
Advertising and remarketing (Google / Meta)
These technologies may:
- measure ad performance,
- support personalised advertising (where enabled),
- build remarketing audiences (show ads again to people who visited the site),
- limit how often you see an ad.
Affiliate tracking (where used)
Affiliate partners may use tracking links or cookies to attribute referrals. These are treated as non-essential unless they are strictly necessary for a service you explicitly request.
Embedded content (radio players/streams, YouTube, TikTok, social platforms)
Embedded players, stream widgets, and social widgets may set cookies or collect data (including IP address and device identifiers). Where possible, we aim to load such embeds in a privacy-friendly way, and/or only after you consent to the relevant cookie category – depending on how the embed is implemented.
6) Legal bases for processing
Depending on the activity, we rely on one or more of the following legal bases:
- Legitimate interests (to run, secure, and improve the Service, prevent abuse, and maintain business operations), balanced against your rights.
- Consent (for non-essential cookies, personalised advertising/remarketing, and marketing emails/newsletters).
- Legal obligation (where we must keep certain records or respond to lawful requests).
You can withdraw consent at any time (newsletter unsubscribe link, cookie settings).
7) Who we share data with
We may share data with:
Service providers (processors)
- Hosting + CDN: WPX (Bulgaria; cloud-based infrastructure)
- Analytics: Google Analytics
- Advertising/remarketing: Google Ads, Meta (Pixel/remarketing)
- Email/newsletter provider: Mailerlite
- Other vendors used for security, site performance, or communications (as applicable)
These providers process data under contractual terms and only as needed to provide their services.
Third parties (controllers) in advertising ecosystems
When advertising/remarketing is enabled by consent, Google and Meta may process certain data for their own purposes (as described in their policies). You can control these through our cookie settings and your ad-platform preferences.
Radio stations, stream hosts, and embedded providers
When you play a station via an embedded player or click through to a station/stream provider, those third parties may collect data under their own privacy policies (for example, IP address/device identifiers). We do not control their processing.
Legal and safety disclosures
We may disclose data if required to comply with the law, enforce our rights, protect users, or prevent misuse/fraud.
Business transfers
If we are involved in a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction, subject to appropriate protections.
8) International transfers
Your data may be processed in Slovenia and in other countries where our providers operate (including, for example, where major technology providers run global infrastructure). When personal data is transferred outside the UK/EEA, we use appropriate safeguards (such as contractual protections) where required.
9) How long we keep data (retention)
We keep data only as long as needed for the purposes described:
- IP logs/server security logs: 1 month
- Support enquiries (contact form/email): 1 month
- Station submissions/corrections (where you provide contact details): up to 12 months (or earlier if no longer needed)
- Analytics data: stored indefinitely unless deleted (we recommend setting and periodically reviewing retention within analytics tools)
- Newsletter data: kept until you unsubscribe or we delete inactive records in line with our retention practices.
We may keep certain data longer if required to comply with the law or handle disputes.
10) Marketing emails (newsletter)
If you sign up, we may send newsletters that can include updates and occasional promotional material.
You can unsubscribe at any time using the unsubscribe link in any email. Unsubscribing will stop marketing emails, but we may still send important service/admin messages if necessary.
11) Your rights
Depending on your location and applicable laws (UK GDPR / EU GDPR), you may have rights including:
- access to your personal data,
- correction,
- deletion (in certain cases),
- restriction,
- objection (including to certain legitimate-interest processing),
- data portability (in certain cases),
- withdrawal of consent (where processing is based on consent).
To exercise rights, email support@unforgettableradio.co.uk. We may request information to verify your identity before responding.
Complaints
You also have the right to complain to a supervisory authority:
- UK: the Information Commissioner’s Office (ICO)
- Slovenia/EU: the Information Commissioner of the Republic of Slovenia (IP-RS)
12) Children and teen users
The Service is intended primarily for users aged 18+, but it may also be used by teens. We do not knowingly collect personal data from children in a way that would require parental consent under applicable law.
If you believe a child has provided personal data (for example, by signing up to the newsletter), contact us, and we will take appropriate steps to delete it.
13) Security
We use reasonable technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
14) Third-party links
The Service may link to third-party websites (including radio station websites and stream providers). We are not responsible for their privacy practices. Please review their policies before using those sites.
15) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.
16) Contact
Email: support@unforgettableradio.co.uk
Effective date: 23. February 2026
Last updated: 23. February 2026